Job Commercial Account Handler, Newcastle upon Tyne

Job Title: Commercial Account Handler
Job Type: Full-time, Permanent

Our client is seeking an experienced Commercial Insurance Account Handler to join their dynamic family brokerage in Newcastle Upon Tyne area. This role involves managing a portfolio of existing commercial clients, providing expert advice, and ensuring they have the right insurance coverage tailored to their specific business needs.

Key Responsibilities:

• Managing and servicing an existing portfolio of commercial insurance clients.
• Advising clients on suitable insurance products and coverage options.
• Liaising with insurers to negotiate terms and secure competitive quotes.
• Ensuring all client records and documentation are accurate and up to date.
• Providing exceptional customer service and building long-term client relationships.
• Staying updated on industry trends, regulations, and insurance products.
• Offering valued advice, when clients are going through the claims process.

• Experience in commercial insurance – ideally within a brokerage.
• Strong commercial insurance product knowledge, including but not limited to property, liability, fleet, and business interruption.
• Ability to build and maintain strong client relationships.
• Exceptional communication and negotiation skills.
• Strong attention to detail and organisational skills.
• Cert CII qualification (or willingness to work towards it) is desirable but not essential.

• Competitive salary.
• Professional development opportunities, including support for CII qualifications.
• Friendly and supportive team environment.